top of page
Grey Brick Wall_edited.jpg

STORE POLICY

Customer Care

We take immense pride in not only offering exceptional products but also ensuring a seamless and enjoyable shopping experience for you. This is the place where you can learn more about our company, our services, and how to connect with us for any inquiries you may have. At Zula Design, our priority is your satisfaction. We're dedicated to providing high-quality, unique clothing designs that resonate with your style. We understand that a great shopping experience extends beyond just the products themselves. That's why we've crafted a comprehensive customer care policy to instill trust and confidence in your buying journey.Whether you're curious about our latest designs, sizing details, or have questions about your order, our customer care team is here to assist you. Our experts are well-versed in our products and services, ensuring that your queries are addressed promptly and accurately. You can reach out to us through various channels, including email, instagram, and etsy store. We're committed to being responsive and supportive, making your interactions with us as smooth as possible. Your feedback matters to us, and we're always striving to improve based on your insights.

Privacy & Safety

At Zula Design, we highly value your privacy and are committed to safeguarding your personal information. This is where we provide you with a clear understanding of how we use, store, and protect the data you share with us. When you make a purchase or interact with our website, certain personal information is collected to ensure a smooth shopping experience. This may include your name, contact details, shipping address, and payment information. Rest assured, this information is solely used for order processing, delivery, and customer support. We prioritize the security of your payment information. We employ third-party banking services to verify and process payments, ensuring that your financial data is handled securely and in compliance with industry standards. We never store your payment information on our servers to maintain the utmost security. After a successful purchase, we may contact you with order updates, shipping information, and customer support details. Our aim is to keep you informed and assist you throughout your shopping journey. We may use third-party services to optimize various aspects of our website and operations. These services are chosen carefully to ensure they uphold the same privacy and security standards we maintain.

Payment Methods
Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

bottom of page